Product FAQ | Churacos MY

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PRODUCTS FAQ

CHURACOS not only strives to enhance your beauty, we also want you to feel at ease. We have compiled some frequently asked questions for your reference.

Churayukuru Spotless Skin Repair Overnight Mask

Q：What does ‘Churayukuru Spotless Skin Repair Overnight Mask’ means?

A：Our product works as toner, lotion, face cream and essence in one. You may go straight to bed after applying Churayukuru Spotless Skin Repair Overnight Mask.

*Please wash your face the next day.

Q：How much should I use?

A：Amount varies, we recommend using a small amount (about the size of two red beans). Use it at night, after your face wash routine.

Q：Is it alright to use Churayukuru Spotless Skin Repair Overnight Mask with other cosmetics?

A：You can use Churayukuru Spotless Skin Repair Overnight Mask with other products that have similar nature but please refrain from mixing the products.

Q：Does Churayukuru Spotless Skin Repair Overnight Mask has an expiration date?

A：Yes, Churayukuru Spotless Skin Repair Overnight Mask has a shelf life of 3 years before opening. Store Churayukuru Spotless Skin Repair Overnight Mask in a cool dry place and refrain from storing under direct sunlight. Once the product has been opened, please use it as soon as possible.

Q：What if I continue using an expired product?

A：The product might have a change in color or smell. If so, please refrain from using the product.

Q：Can I use Churayukuru Spotless Skin Repair Overnight Mask all year long?

A：You can use Churayukuru Spotless Skin Repair Overnight Mask all year long no matter what season.

Q：Is Churayukuru Spotless Skin Repair Overnight Mask safe for children/ people with allergies?

A：Churayukuru Spotless Skin Repair Overnight Mask is made allergen-free. However, we recommend our users do a patch test before using as the product might not suit all skin types. Consult a specialist if needed.

Q：My skin starts stinging after I apply Churayukuru Spotless Skin Repair Overnight Mask, should I continue using the product?

A：Please stop using Churayukuru Spotless Skin Repair Overnight Mask immediately and consult a dermatologist if you experience any of the following symptoms. (rashes, swelling, itchiness or any other irritation.)

Q：Regarding Churayukuru Spotless Skin Repair Overnight Mask that are bought from other channels (anywhere other than our official website).

A：Reselling Churayukuru Spotless Skin Repair Overnight Mask is strictly prohibited. We do not take responsibility for quality and product safety purposes of any products obtained through reseller. Legal action will be taken against resellers if products sold through 3rd parties cause defamation.